OMEGA CLOSE UP:

MEET LAURA RUFFALO

There are two major themes in Laura’s life: dedication and creativity. In June, Laura celebrated her 20th year at Omega. That’s quite an accomplishment. “When I came to work for Omega in 1987, there were only 5 other employees,” says Laura. “I did a little bit of everything”, she continues. “I trained clients, performed new installations, de-bugged programs and handled customer support calls.”

Before joining Omega, Laura worked for 18 years at Underwood Olivetti, which later became Typetronics. She performed a number of duties including programming and maintaining existing software while also conducting client training on accounting and word processing systems. “Over the years,” recalls Laura, “I worked with punch tape, mag striped cards, minicomputers and right up through the first PC’s.”

Dedication and persistence seems to be a family trait. Laura’s father worked for Mountain Bell in Colorado for 50 years! He started as a lineman and worked his way up to the Marketing Department where he published the Pioneer in-house company magazine, among his other duties. Laura’s mother started her career as a legal secretary and eventually worked as an assistant to the Superintendent of Schools in Colorado for over 25 years!

Let’s get to know a little bit more about Laura:

Family? I have two younger sisters who both still live in the Denver area where we grew up. I have two grown daughters who live in California and two lovely grandchildren that I try to see as often as I can.

As a kid, what did you want to be when you grew up? An artist. My father was very artistic and was always drawing. I received my degree in Fine Arts from the University of Colorado in Boulder.

Any Hobbies? I had a grandmother who quilted and I’ve always been interested in the process. I took it up about 5 years ago. I enjoy both traditional patterns and creating art quilts. I also enjoy botanical drawing and watercolor.

What have you always wanted to do, but haven’t done yet? I’ve traveled to Canada and Mexico. Now I’d like to visit Europe and the Scandinavian countries.

What’s the biggest challenge in your current position? Learning the ins and outs of our latest 6.0 release and passing that knowledge on to the new installations.

What have you learned about people from working at Omega? I’ve learned that most people really care about their job and their company.

What have you learned about yourself while working at Omega? I’ve learned that I like being an expert in one area, on one piece of software, rather than being a “jack of all trades” as I was earlier in my career.