OMEGA CLOSE UP:

Meet Lynda Kessler

Lynda Kessler

As an eight year Omega veteran, Lynda Kessler is one of the “go-to” people in the organization. Her official job title is Senior Technical Writer, but her responsibilities go beyond what the title assumes. Her function has always been focused on writing instructional handbooks and installation guides, but over the years her role has expanded. It’s evolved into developing online help, writing and recording product-related instructional videos, maintaining four websites (internal and external), and writing all official business documents that Omega employees use. However, unofficially, she’s the company’s grammarian. If you’re wondering whether you should use the word who or whom, seek Lynda - she’ll know.

Let’s get to know a little bit more about Lynda in her own words:

What do you enjoy most about your job? “It takes a long time to prepare for a new product release. I’m involved from the very beginning in scoping the client communication and documentation that will be required as part of the launch. I enjoy the feeling of accomplishment that comes when you finally see all of your hard work implemented. And it’s always nice to get positive feedback for a job well done. When the work day is done, I’m honestly happy knowing that what I do at Omega helps our clients better understand our products and makes their job just a little bit easier.”

What do you enjoy most about working at Omega? “One thing that you can always count on when working at Omega is having a wide variety of responsibilities in your job, plus it’s never the same day to day. I also like that employees have every opportunity to learn new skills and cross train in other areas of the company that may interest them.”

How is working at Omega different from other companies at which you have worked? “I’ve worked at big companies with clear cut corporate structures. In that role, I was assigned to a specific product and that was all I worked on each and every day. At Omega, job boundaries are fuzzy and creativity is widely encouraged.”

What were your original career aspirations? “I never thought I would end up in the legal software industry…isn’t that what everyone says?! Actually my aspirations have changed a lot over the years. I initially thought that I would do something artistic and creative as I received my Bachelor’s degree in Fine Arts from the University of Florida. When I moved to Arizona more than 20 years ago, I started working for a company where I was responsible for creating unique corporate buying environments for companies like Mattel. That job was really a lot of fun. Unfortunately, the company closed its doors. I started attending post graduate school working towards my teaching certificate from ASU. I ended up landing a job with Motorola in their Quality Assurance department. At Motorola I filled in for a technical writer who went on leave from her job – that was the beginning. I’ve now been in the technical communication field for almost 20 years.”

What do you enjoy doing when you are not working? “In high school and college I ran cross country and was very competitive. I still enjoy running and use the exercise time to recharge. My kids also run with me so we also spend some bonding time pounding the pavement together.”

Where do you like to travel? “I usually travel within the state, and like most people in the valley, we go up north to the White Mountains to escape the heat. I love the outdoors and usually spend long weekends hiking and fly fishing. I’ve also hiked the Grand Canyon twice."

What was your very first job? “In high school I was a car hop at a restaurant in Dunedin, Florida. Thank goodness we didn’t have to wear roller skates though."

Tell us about your family.“I’m married and have two children. My daughter is 15 years old and my son is 11. Most of my free time is spent with my kids and their activities….when I’m not running a million miles a minute at Omega.”