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Training and Support
Training and Support are equally as important as other product features. You will get expert responses as Omega Legal is developed by Omega and supported entirely by Omega employees. No more runarounds.
Customer Support|
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Software upgrades are included in your annual maintenance, with no hidden costs in other fees |
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You get expert responses to your questions as average tenure of Omega employees is more than five years | |
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Omega's unprecedented 96% customer retention rate is testimony to the quality and level of support before, during, and after implementation |
Each new law practice software client is assigned a permanent Account Manager who understands your business.
Omega UniversityOmega was the first law practice software company to offer live, instructor-led, interactive, virtual classroom training. Others followed because it’s the most effective method for learning and the least costly for you in terms of time away from the office and out-of-pocket costs.
Consulting servicesData conversion, business consulting, project and account management services are all provided by Omega employees.
Frankly, I didn't think Omega could get us up and running that fast. However, their staff's responsiveness and dedication to the process enabled us to get our bills out when they promised we would.J. Wargo, managing partner, Wargo & French LLP, Atlanta, GA
